Welcome to Vectorworks Support

Customer-Focused for Your Success

Your relationship with us doesn’t end when you install the software. That’s just the beginning. All software purchased directly from Vectorworks, Inc. comes with free tech support via phone, email, or chat. When contacting tech support, please sign in to your customer portal account online to submit your request. Service Select members bypass our standard tech support queue so that their requests will receive priority support.

Technical Support Resources

• Knowledgebase— Find answers to the most common technical questions; watch video tutorials and tech tips in one place.
• Community Board— If you have a Vectorworks question or you’re just in need of advice about your industry, most likely a Vectorworks specialist has already posted the answer for you.
• Technical Support Request
• Online Help System

International Customers

If you are an international customer, please visit our Distributor page for information regarding technical support in your country.